Easy return within 60 days
Have you ordered too many rolls or you are not happy with the wallpaper you received? You are free to return the product to us within 60 days of receipt of the goods, no questions asked.
- the rolls must still be undamaged and in their original packaging
- if possible, use our box for the return shipment
- the return postage is paid by the buyer of the wallpaper
- the product price will be refunded to you on the same day of reception, upon inspection of the rolls, using the same method of payment you had selected
Please note that customer-specific wallpaper lengths, such as wallpaper sold by linear metre are not eligible for return.
Start return process
You can return one or more purchased items with just a few clicks. Simply select the product you want to send back and let us know the number of rolls you intend to return. We will guide you through the return process.
Proceed without a customer account Proceed with a customer account
Misprints or damages
Should your wallpaper be faulty or damaged, please contact us by email. We will work with you to provide you with a satisfactory solution as soon as possible. If you send us photos of the affected areas on the wallpaper, returning the product is usually not necessary.
Our email address is: firstname.lastname@example.org