Payment & Delivery
We offer three payment options:
We accept the following credit cards
- American Express
If you are not familiar with this form of payment, you will find all necessary information about this form of payment at: www.paypal.com
Upon reception of your order, we will provide you with our account details. If you choose this form of payment, you will have to transfer the due amount to our German bank account before we can ship the order to you.
Shipping costs are variable as they are calculated on the basis of the full weight of the package and the country it needs to be shipped to. Our Shop automatically calculates the shipping costs for you. Simply add your favourite wallpapers to the shopping basket and the shipping costs will be automatically added in the shopping cart summary (even if you choose to purchase without creating an account).
Delivery time for wallpaper rolls
You will find our delivery time for every wallpaper model below the order button. The delivery time consists of two components which must be added together:
- The wallpaper might either be ready for immediate dispatch, or it might take a few days until we have it back in stock
- The parcel service shipping time, from our warehouse to your front door
While there is no way to speed up the first component, you can influence the second one when you choose between standard shipping or express shipping.
Delivery time for wallpaper samples
Unlike wallpaper rolls, samples of all wallpapers are always in stock. Here, too, you can choose between standard shipping and express shipping. If you select standard shipping the sample will be sent to you in a normal letter via Deutsche Post (the national German postal service). Delivery in the recipient country is handled by your local postal service. Unfortunately, these letters do not have a tracking number and the German postal service cannot guarantee specific delivery times.
As soon as you have selected a sample from our online Shop, we will show you, based on our experience, the estimated delivery time to your country. We will provide you also the estimated delivery time if you choose express delivery by UPS Express. This shipping method is also recommended for countries (like, for example, United States, Italy and the UAE) where the national postal service can sometimes be unpredictable.